If your hiring process is straightforward and transparent, it goes a long way towards establishing mutual trust and respect from the very beginning. As we highlighted last week, communication from the receipt of the application to the scheduling of interviews is key. Is your process clear to the candidate?
Once they're in for the interview, if the hiring manager takes the time that's needed, both to get to know the candidate and to answer any questions s/he may have, you'll be much more secure in the knowledge that you're hiring the right person. We've heard of situations where the candidate didn't even ever meet the person who would be his/her new manager until after he/she was hired! This sets everyone up for potential failure, as the chemistry between people cannot be underestimated and it's only fair to both sides to have the opportunity to meet.
